This notice describes our Terms & Conditions Policy.
The following terms and conditions apply to all transactions on our website. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions. Calls may be monitored for quality control and training purposes. Your statutory rights are not affected.
1. Description of Goods
As all the products that we sell are of a technical nature it is not practical to publish detailed specifications of all the products. All images, descriptive matter, specifications and advertising on our website are for the sole purpose of giving an approximate description of the goods. All specifications given to the Customer are approximate and intended as a guide only. We do not accept responsibility for any preparation work based on such specifications.
2. Accuracy of Product Information
All product specifications, images and other information published on our website have been made accessible by suppliers and manufacturer's. Our intention is that all information on the website should be as accurate and up to date as possible. However, we cannot guarantee the reliability or the accuracy of the information contained within its pages. We reserve the right to change product specification without prior notice.
3. Payment and Price
The total price payable for the goods will be stipulated at the time you place your order whether or not the order has been confirmed. All prices on the BathroomsNI website are inclusive of VAT but exclusive of delivery charges which will be payable as indicated at the time of placing your order, unless stated otherwise.
4. Our contract and acceptance of your order
When you place an order to purchase a product from BathroomsNI, we will send you an e-mail confirming receipt of your order and containing the details of your order. There will be no contract of any kind between you and us until payment for the goods is authorised by your Credit Card Company. If for any reason , beyond our reasonable control, we are unable to supply a particular item we will notify you as soon as possible.
5. Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them.
6. Payment Methods
We accept all major credit and debit cards including Visa, Mastercard and Switch. On the order you must provide us with your exact billing address and telephone number. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received.
7. Delivery Charges
The charges for our delivery service are not inclusive in the price. You are not required to use our delivery service and can arrange to collect the items from us and will therefore not incur a charge for our delivery service. The delivery charges will vary depending upon the product and service you select, which will be notified to you at checkout.
8. Acceptance of delivery
As soon as we have delivered the goods to your door you will be responsible for them. We will only deliver goods to the address on the order and goods will not be left without a signature. We accept no liability whatsoever in respect to late deliveries.
9. Product Guarantees
All products supplied are guaranteed for a period of 12 months. This guarantee specifically excludes faults caused by accident, neglect, misuse or faults that cannot be confirmed as not resulting from incorrect installation. In addition routine maintenance, if needed, is not covered. This does not affect any statutory rights that you may have.
10. Delivery dates
We are proud of the reputation we have for the high quality and timely delivery service we provide. However, please note that all delivery dates given are always provisional. We must stress even with a confirmed delivery date, you are strongly advised not to pre-book contractors, or engage in any preparatory work until such time as you have all your goods and are happy that they are correct as ordered and damage free. We accept no liability whatsoever in respect to late deliveries.
If goods are faulty, folowing confirmation by the manufacturer (this will require a telephone call or home visit by a manufacturer representative or engineer) you may return the product free of charge. A full refund will be made back to the account originally charged for the purchase of the product